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Общие проблемы XP-350B / Common problems of XP-350B / Date:2014/8/8 16:05:20

Общие проблемы XP-350B / Common problems of XP-350B / Date:2014/8/8 16:05:20

30.07.18

1.The position offset

Solution: keep the same pitch height in driver and software, because the pitch height of some labels are not standardized,there is a small error in spacing between each row,these errors accumulate then lead to print offset.

2.Printer flashing blue lights and it’s not work even press the feed button.
 
Solution: Pls check if the printer work as peel off, setting as torn in the "Printer Preferences" → "roller" → "vacuum processing".

3. There will be a promote”without program running” or something like that?

Solution: You have to manually added in the "Print & Fax" .

4.How to open the cash drawer in driver?

solution: In the "Printer Preferences" → "Advanced" → "User Command", manually add a command to open the cash box "CASHDRAWER 01,05,05"